Jeli was created to help get all the data from incidents and to help create a psychologically safe workspace. She says many of these companies were scaling quickly with lots of users, but communication and coordination during incidents were not being analyzed fully due to lack of tooling.
Jones has spent a lot of her career in SRE roles at Slack, Netflix and startups like jet.com.
Key highlights from this video interview are: She goes in depth about some of the challenges companies are facing with regard to incident response. In this episode of TFiR Let’s Talk, Swapnil Bhartiya sits down with Nora Jones, Founder and CEO of Jeli.io, to discuss why she created the incident response analysis platform and what makes it unique. It can be difficult to bring in the right people and coordinate the response. While tools like Slack and Zoom are frequently used by companies for incident response, they were not built for that purpose. Jeli is an end-to-end incident management platform that covers the incident process from initial identification to post-mortem review. Filed in: SRE, Chaos Engineering, Cloud Native Computing
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